You (One of You) Might be Searching for Waste Wrong :-)
So I was checking out the server logs for the website for my upcoming book Healthcare Kaizen (because, yes, my life is just that boring).
Somebody reached the site because they searched Yahoo (??) for “find kaizen opportunities”.
As we might say on the internet: 404 error, waste not found.
OK, so somebody wasn't literally expecting the interwebs to tell them where waste was in their process or organization… but I still thought this was a little funny. Screenshots of what the user search would have looked like and my server log:
If they had searched Google, I imagine it might have looked a bit like what is pictured below…. :-)
I'm not being a jerk… you know that because I put a smiley face emoticon in there.
Engage front-line staff in daily improvement
In Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen, Joe Swartz and I show how hospitals build a culture where everyone identifies problems and makes small improvements every day.
