Podcast #95 – Norman Bodek “How to Do Kaizen,” Part 1


Also available as Video Podcast #11, Episode #95 of the LeanBlog Podcast features  Norman Bodek talking about some of the ideas in his most recent book, How to do Kaizen: A new path to innovation – Empowering everyone to be a problem solver. Late in the podcast, Norman asks and answers an interesting question: what if an employee suggests “we should blow up the factory”??

This was recorded in March 2010, with Norman appearing from his office in Vancouver, WA.

MP3 File (run time 10:54)

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

You can use the player (use the VCR-type controls) at the top of the post to listen to a “streaming” version of the podcast (or click here for the streaming audio and RSS subscription).

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.


Get New Posts Sent To You

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

1 Comment
  1. Andrew Bishop says


    Re. the employee who wanted to blow up the factory, and knowing your dedication to the work of Dr. Deming, here’s a Deming quote I just stumbled across in my archive. Maybe Norman Bodek had run into the shade of Dr. Deming:

    “Patchwork will not do it, problem solving will not do it, demolish!” (citation below).

    Kind of brings us around to the question asked by Deming and Ackoff that you cited recenty (8/19 leanblog) – how would your rebuild if your factory were destroyed tomorrow? That’s what the employee suggestion Norman Bodek heard might really be asking for – demolish this broken system and then let’s get it right!

    -W. E. Deming, unpublished speech at Ford World Headquarters, Dearborn, Michigan, October 1985. As quoted in: Roger Slater, 1991. Integrated Process Management, p. 103. McGraw Hill, Inc. New York.

Leave A Reply

Your email address will not be published.

I accept the Privacy Policy

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Celebrating 15 Years of Lean Podcasting!! Learn More
+ +