Article about Lean Hospitals in my Local Paper

Doctors praise consultant's book | News for Keller, Texas | The Keller Citizen

This story isn't important enough to be a main blog post for the morning, but I'll slip it in here. A reporter did a very nice job about learning about Lean to write this article about my book and the Shingo Prize.

The first story, as printed in my local paper in suburban Dallas, is embarrassingly about me, although it mentions some great work done by the team at Children's Medical Center in Dallas.

The reporter wrote a longer version of the article which is more about lean healthcare, in general. She's hoping to get it published in a larger venue. Unlike some reporters who get the facts wrong on lean, Sarah really spent a lot of time with me to understand the issues and the promise of lean. She even went to a “gemba” at a local hospital to see things first hand, which I appreciate.

So anyway, I thought I'd share the piece with my friends here on the blog.

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Mark Graban

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.