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All posts from Mark Graban’s LeanBlog.org, including podcasts, announcements, articles, and more.

New 5S Store Offerings

There are some new offerings from our sponsor, The 5S Store (www.5sstore.com). I’ve ordered items from them and am happy to report that you get very personal service from folks at The 5S Store. First, we now have a TPM…

Seth Godin Got "Kanban" Wrong

Seth’s Blog: In praise of a blank page I don’t expect “lean expertise” from marketing blogger Seth Godin (it’s nice he often mentions lean concepts), but he got some details about lean wrong and he doesn’t allow reader comments on…

100% is the Only Goal for Hospital Hand Hygiene

Ledger-Enquirer | 03/27/2007 | Campaign’s goal is to reduce infections To those who might have thought I overstated the situation with hand washing in hospitals, here’s another article about maintaining proper hygiene among hospital staff and caregivers. One particular risk…

Training Within Industry Article

IndustryWeek : TWI Promotes Quick Training, Standard Work Here’s an article about the Training Within Industry program, a key foundation of the Toyota Production System. The article features Jim Huntzinger and mentions his upcoming TWI Summit. You can listen to…

Greatest Asset, My…

Circuit City’s harsh layoffs give glimpse of a new world First off, Circuit City is not a “Lean” company. So when people ask “is Lean always good for employees?,” you can also ask “when is traditional management always good for…

Challenges to "Respect for People"?

UAW, Toyota workers to talk We often talk about Toyota and “respect for people” as one of their main pillars. I’m sure most of us paint a pretty idealistic picture of Toyota when we talk to others: Safety and Quality…

Say "No" to Bad Drug Stores

The Blotter: ABC Report on Pharmacy Errors I first stumbled across this 20/20 report when I saw a preview on the ABC investigative reports video podcast. Pharmacy errors are a major problem (see this story): There are as many as…

My Bitchin’, Toyota

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With apologies to the band the Dead Milkmen and their song “Bitchin’ Camaro.” Note the comma in my title, though. It’s ironic that my first-ever customer experience with Toyota would have some hiccups along the way. About a month ago,…

Quote from "Getting the Right Things Done"

So after getting such strong recommendations about the book from Norman Bodek and, then today, from Dwight Bowen, I finally started reading “Getting the Right Things Done” by Pascal Dennis. A line in the introduction struck me: “Strategy deployment is…