Here is an article that I wrote and published on LinkedIn on Tuesday on the topic of managing metrics in a better, less wasteful, less frustrating, and more productive manner.
Click here or on the image below to read it. I hope you'll comment below or on LinkedIn.
Here's an “audiobook” style video of the post, as I've slightly updated it in August 2018:
I've written about these concepts a lot on this blog… but I hope you enjoy it and find it to be thought provoking.
Monday, I taught a workshop on these methods at the Lean Healthcare Transformation Summit in Brussels. I'll be teaching these methods again in:
- a workshop sponsored by Catalysis in Seattle this May
- a pre-summit workshop at the Lean Healthcare Transformation Summit in Palm Springs this June.
I hope you'll join me. I hope you'll buy Understanding Variation and, more importantly, I hope you'll put these methods into use.
Here are some related posts on this topic:
Meeting A Professional Hero: Donald J. Wheeler, PhD, of “Understanding Variation”
Better Metrics & “Understanding Variation” – An Important Topic for Healthcare
Why Red-Green Charts in Management are a Rear-View Mirror Approach
What's Demoralizing? The Colors on a Chart or Not Improving the System?
Data Without Context Isn't Very Helpful; Don't Overreact to Each Up & Down
I hope these are helpful.
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.
