Here is an article that I wrote and published on LinkedIn on Tuesday on the topic of managing metrics in a better, less wasteful, less frustrating, and more productive manner.
Here's an “audiobook” style video of the post, as I've slightly updated it in August 2018:
I've written about these concepts a lot on this blog… but I hope you enjoy it and find it to be thought provoking.
Monday, I taught a workshop on these methods at the Lean Healthcare Transformation Summit in Brussels. I'll be teaching these methods again in:
- a workshop sponsored by Catalysis in Seattle this May
- a pre-summit workshop at the Lean Healthcare Transformation Summit in Palm Springs this June.
I hope you'll join me. I hope you'll buy Understanding Variation and, more importantly, I hope you'll put these methods into use.
Here are some related posts on this topic:
I hope these are helpful.
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Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation: