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My LinkedIn Article: Supply Chain Matters – at the Oscars® and in Hospitals

3D rendering of golden envelope with blank letter.
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Back in February, I blogged about the silliness that was the end of the Academy Awards, when the wrong winner for “Best Picture” was mistakenly announced.


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As with many things, it was a systemic problem with a number of causes, as I tried to uncover and articulate here.

The Oscars, An Embarrassing Preventable Error, #Lean, and Process Improvement

I think there are many “Lean lessons” to be learned from the incident, about the design of effective systems, error proofing, training workers to speak up, etc.

I recently addressed some of the supply chain management lessons involved in the Oscars. It turns out these are also just management lessons… and maybe not just for healthcare…

Here is the piece I published on LinkedIn:

What do you think? Please comment on LinkedIn or as a comment here on this post.

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus. His next book, to be released in 2018, is Measures of Success.

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