MP3 File (run time 32:00)
It’s great to have Dr. John Toussaint back for episode #184 of the podcast (see links to previous episodes below). He is, of course, CEO of the ThedaCare Center for Healthcare Value and the author of two Shingo Award-winning books, On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry and Potent Medicine: The Collaborative Cure for Healthcare.
In this podcast, we start by hearing John’s thoughts on some of the top issues that healthcare CEOs are facing today, such as changes in payment structures and Accountable Care Organizations. We also talk about the “Enduring Excellence” program that Paul O’Neill and John are leading to teach healthcare senior leaders about Lean culture change and their important role.
For a link to this episode, refer people to www.leanblog.org/184.
Past episodes with Dr. Toussaint:
- #159: (10/16/12) John Toussaint, MD on the new IOM report
- #146: (5/2/12) John Toussaint MD, on his new book Potent Medicine
- #72: (8/12/09) John Toussaint, MD, Lean and Health Reform
- #62: (2/23/09) John Toussaint, MD, ThedaCare Center for Healthcare Value
- #54: (12/2/08) John Toussaint, MD, ThedaCare’s Lean Journey
Here is a video where “Enduring Excellence” participants share their reflections:
You can also listen via Stitcher.
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If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus. He lives in San Antonio, Texas.