MP3 File (run time 32:00)
It’s great to have Dr. John Toussaint back for episode #184 of the podcast (see links to previous episodes below). He is, of course, CEO of the ThedaCare Center for Healthcare Value and the author of two Shingo Award-winning books, On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry
and Potent Medicine: The Collaborative Cure for Healthcare.
In this podcast, we start by hearing John’s thoughts on some of the top issues that healthcare CEOs are facing today, such as changes in payment structures and Accountable Care Organizations. We also talk about the “Enduring Excellence” program that Paul O’Neill and John are leading to teach healthcare senior leaders about Lean culture change and their important role.
For a link to this episode, refer people to www.leanblog.org/184.
Past episodes with Dr. Toussaint:
- #159: (10/16/12) John Toussaint, MD on the new IOM report
- #146: (5/2/12) John Toussaint MD, on his new book Potent Medicine
- #72: (8/12/09) John Toussaint, MD, Lean and Health Reform
- #62: (2/23/09) John Toussaint, MD, ThedaCare Center for Healthcare Value
- #54: (12/2/08) John Toussaint, MD, ThedaCare’s Lean Journey
Here is a video where “Enduring Excellence” participants share their reflections:
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About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.