Tag: Leadership

“Four Days with Dr. Deming” – Key Points from a Quality...

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I had planned on chilling out over the holidays by reading some books that aren't related to Lean, Kaizen, etc. Novels are not normally...

Bringing Me Problems is OK, We’ll Find Solutions Together

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It's a bit of a modern management cliché to say, "Don't bring problems! Bring me solutions!" I think what that means is, "Don't just complain!...

Unclear on the Lean Concept: Gemba Walks

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Here's the third cartoon collaboration with artist Carrie Schurman, CMA (AAMA), a workflow facilitator at a health system in Florida. See all of the cartoons here....

Video: Endoscopy Nurses are “Kaizen Crazy” at Franciscan St. Francis Health!

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Today, I'm traveling to Tokyo, but I'm still thinking of the amazing nurses and leaders at Franciscan St. Francis Health in Indiana. Through my...

“Lean Koffie” in The Netherlands; Smells & Tastes the Same as...

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Back in September, I wrote about our most recent "Lean Coffee" gathering in San Antonio, where people from different healthcare organizations talked about their...

Guest Post: Standardized Work is for Leaders, Not Just Assembly Lines

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Mark's note: Today's post is by David Meier, a former Toyota group leader, and co-author of the excellent books The Toyota Way Fieldbook and...

Questions That Aren’t Really Questions

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My Lean mentors often talk about "leading with questions." Kim Barnas and ThedaCare use this approach in different ways, including "stat sheets," which are...

Free Webinar Tomorrow – #Lean & Daily Management by @KaiNexus

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Tomorrow, at 1 pm Eastern, Dr. Greg Jacobson and I are giving a KaiNexus-sponsored webinar: Daily Management with KaiNexus: From Huddle Boards to Web-Based Technology I'll...

Continuous Improvement of Learning: North East Shingo Conference 2014

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Mark's note: Christina Kach is our guest blogger today, with a post about the recent North East Shingo Conference, where she was an attendee. See...

Kaizen Coaching: Don’t Give People Answers, Let Them Learn

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Last week, I taught a pilot session of a new class on Kaizen and continuous improvement that I taught for visitors to the ThedaCare...

LinkedIn Post on Ebola and Everyday Healthcare Failures; A Brave Whistle-Blowing...

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I wrote about Ebola earlier this week and have been following the news closely. It's a fascinating story on many levels, including many leadership...

GM CEO Mary Barra Celebrates Employee Kaizen

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Time magazine recently featured GM's relatively new CEO, Mary Barra, on the cover and in this story: "Mary Barra's Bumpy Ride at the Wheel of GM" Also,...
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