Mark Graban

The following material was found on the "cutting room floor" for my upcoming book, The Mistakes That Make Us: Cultivating a Culture of Learning...

And this is why we test things... to discover issues that we didn't anticipate in advance. I thought I was being clever by putting a QR code in the upper right-hand corner of the slide earlier. But I didn't realize, until doing the LinkedIn Live test this morning, that the Zoom Webinar video window covered part of the QR code, as you can see below.

On Tuesday, May 2nd, I hosted a live event to reveal the full cover of my upcoming book The Mistakes That Make Us: Cultivating...

This was in the news the other day, and it's fun to talk about mistakes that don't harm or kill anybody: Confetti delays Celtics-Hawks Game...

I'm glad that I have become friends with David Meier over the past... almost 20 years, I think. He's been a podcast guest many...

I am saddened to hear of the death of Ritsuo Shingo (1947-2023), as announced by the Shingo Institute. He was the son of Shigeo...

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At KaiNexus, we practice what we preach when it comes to continuous improvement. One thing I do for the software company is managing the...

I stumbled across this article the other day, on the important issue of medication errors: Medication Errors: The Year in Review "Preventing medication errors is an...

I'm happy to have hosted another webinar, presented by Elisabeth Swan as part of the KaiNexus continuous improvement webinar series. Scroll down for a preview of...

Here is a Ted Lasso-themed blog post that I wrote for the KaiNexus Blog: It Starts With BELIEVE - Creating a Culture of Continuous Improvement The...

I know I'm not alone in being frustrated by something as simple -- seemingly simple -- as transferring electronic medical records from one physician's...