Should You Engage Your Employees in Continuous Improvement?

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Here's a fun video that I created for KaiNexus, based on this clever flow chart.

The answer, most always, is YES! If your employees are human and you really want to improve, you should engage your employees in improving safety, quality, customer satisfaction, and your bottom line.

And KaiNexus can help.


Please scroll down (or click) to post a comment. Connect with me on LinkedIn.


Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:

  • Engage people at all levels in sustainable improvement
  • Shift from fear of mistakes to learning from them
  • Apply Lean thinking in practical, people-centered ways

Interested in coaching or a keynote talk? Let’s start a conversation.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

2 COMMENTS

    • I can’t agree more. Having started a lean programme with an oil major in front/back office environments driving the programme to a success it was all about engagement and change mindset of both senior management and operations by demonstrating tangible results and solutions. CI can’t work without people’s overall buy in. It is a mind set

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