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The Book that Changed Me: “Understanding Variation”

by Mark Graban on November 20, 2013 · 2 comments

For my latest “LinkedIn Influencer” post, I was asked to participate in a series about “The Book that Changed Me.

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I chose to highlight not a book about Toyota or Lean or a book by Dr. W. Edwards Deming… but rather the amazing book Understanding Variation: The Key to Managing Chaos The Book that Changed Me: Understanding Variation lean  by Professor Donald J. Wheeler.

Get it. Read it. Study it. Use it. It’s that good. It’s that helpful.

It’s a wonderfully powerful book… basically, it’s all about how to use “Statistical Process Control” (SPC) principles to make better management decisions… and it’s the basis of my Society for Health Systems Conference presentation this February.

Check out my LinkedIn article here:  “Understanding Variation”: How I Learned to Ignore the Noise in Data and Focus on Fixes


Mark Graban 2011 Smaller The Book that Changed Me: Understanding Variation leanAbout LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.


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{ 2 comments… read them below or add one }

1 Agustín Villena November 21, 2013 at 6:22 am

Hi Mark

Is this book applicable to Knowledge/Discovery work?

Thanks
Agustin

Reply

2 Mike Davidge November 21, 2013 at 7:29 am

Hi Mark

This is a great little book and one that I recommend all the time. Despite being a Professor of Statistics (or maybe because?), Don Wheeler writes superbly and carries you along at a nice pace without overwhelming you with technical detail. A must read for any aspiring quality improvement professional.

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