The Book that Changed Me: “Understanding Variation”

For my latest “LinkedIn Influencer” post, I was asked to participate in a series about “The Book that Changed Me.

wheeler

I chose to highlight not a book about Toyota or Lean or a book by Dr. W. Edwards Deming… but rather the amazing book Understanding Variation: The Key to Managing Chaos  by Professor Donald J. Wheeler.

Get it. Read it. Study it. Use it. It’s that good. It’s that helpful.

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It’s a wonderfully powerful book… basically, it’s all about how to use “Statistical Process Control” (SPC) principles to make better management decisions… and it’s the basis of my Society for Health Systems Conference presentation this February.

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Check out my LinkedIn article here:  “Understanding Variation”: How I Learned to Ignore the Noise in Data and Focus on Fixes

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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2 Comments

  1. Mike Davidge says

    Hi Mark

    This is a great little book and one that I recommend all the time. Despite being a Professor of Statistics (or maybe because?), Don Wheeler writes superbly and carries you along at a nice pace without overwhelming you with technical detail. A must read for any aspiring quality improvement professional.

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