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Podcast #187 – Joe Swartz, Co-Author of the “Healthcare Kaizen” Books

by Mark Graban on September 26, 2013 · 1 comment

MP3 File (run time 32:10)

Joe Swartz Photo Web Podcast #187   Joe Swartz, Co Author of the Healthcare Kaizen Books leanJoining me for episode #187 is Joe Swartz, my friend and esteemed co-author for our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements Podcast #187   Joe Swartz, Co Author of the Healthcare Kaizen Books lean and The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization Podcast #187   Joe Swartz, Co Author of the Healthcare Kaizen Books lean. You can learn more about our books here.

Joe is Director of Business Transformation at Franciscan St. Francis Health System in Indianapolis (his full bio is here). In the episode, we talk about his background with Kaizen and how he got into healthcare. Joe discusses how Franciscan got started with Kaizen, some of his favorite Kaizen examples, why it would have taken too long to engage everybody through Lean Six Sigma projects, what they are teaching managers about leading in a Kaizen culture, and the work that still needs to be done in their cultural transformation.

For a link to this episode, refer people to  www.leanblog.org/187.

For earlier episodes, visit the  main Podcast page, which includes information on how to  subscribe via RSS  or  via Apple iTunes.  

You can use the podcast player (use the VCR-type controls) at the top of the post to listen to a streaming version of the podcast (or click here for the streaming audio and RSS subscription). The streaming link is faster for one-time listening (hardly any delay to start listening). Or you can use the download link to put it on your iPhone or any other smartphone or device.

A new way to listen to free streaming episodes of the podcast:  Download the free Stitcher app and use promo code LEANBLOG for a chance to win $100.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.


Mark Graban 2011 Smaller Podcast #187   Joe Swartz, Co Author of the Healthcare Kaizen Books leanAbout LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the VP of Innovation and Improvement Services for KaiNexus.


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