Mark Graban's - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

Notes and References from my #LKNA13 Talk on Lean Healthcare

mark graban LKNA 2013

I had a chance to attend the Lean Kanban North America conference this week. It was a different “tribe” to be a part of, as the topics focused on software and IT settings, including agile development, “kanban” project management, and broader lean management topics.

I gave a talk on “lean healthcare,” which is always an interesting challenge when it’s not an audience of healthcare professionals.

Here are notes and links that I cited in my slides, including data and key references:

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    1. Are my staff and doctors treated with dignity and respect by everyone in our organization?
    2. Do my staff and doctors have the training and encouragement to do work that gives their life meaning?
    3. Have I recognized my staff and doctors for what they do?

Picture via Twitter.

Tweets about the talk:


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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