Tag: Leadership
Jerks Can Be Creativity Killers, Alright
Saw this in the most recent Fast Company:
Is Your Manager A Creativity Killer?
If the manager is something like a case study from...
New Book by @PaulFLevy – “Goal Play!” with Lessons for Healthcare
Paul Levy, the former CEO of Boston's Beth Israel Deaconess Medical Center, is a long time friend of mine and this blog (read his...
More Than Grammar in This WSJ Grammar Quiz
Last week, my dad pointed out this grammar quiz on the Wall Street Journal website (as part of the article "This Embarrasses You and...
Changing Leadership Styles with Lean
As I've heard people say, Lean management isn't necessarily complicated - it's just very different.
In an organization that is undergoing a "Lean transformation," leaders...
Robert Andino of the Baltimore Orioles & Dr. W. Edwards Deming
Dr. W. Edwards Deming famously said that managers can't hope to motivate employees, as they can only hope to not demotivate them. I wrote...
Paul O’Neill Video, Speaking to Healthcare Leaders on Quality
Here's a great video of Paul O'Neill, former CEO of Alcoa and former U.S. Treasury Secretary, talking to healthcare leaders about their leadership role...
April Fool: Back to the Future: Hospital CEOs and Virtual Reality...
Every few years, we see news articles about virtual reality robots that will roam hospital hallways - delivering medicines or supplies or allowing remote...
ASQ Influential Voices: Selling Quality?
In this month's "ASQ Influential Voices" series, ASQ President Paul Borawski asked, "How Do You "Sell" Quality?," particularly to senior execs and CEOs. Paul...
94% of Problems Are Really Caused By… Chuck Norris?
Since the webinar I'm doing later today for Gemba Academy (Using SPC to Make Better Management Decisions) allows me to cite the late great...
Thoughts on Patient Safety Awareness Week
March 4 to 10 has been "Patient Safety Awareness Week" from the National Patient Safety Foundation.
I'm certainly in favor of patient safety and have...
Management Lessons from Zingerman’s CEO Ari Weinzweig
It was a very pleasant surprise that ASQ chose Ari Weizweig, a founder and CEO of Zingerman's Deli (and other businesses) in Ann Arbor,...
WSJ: How to Be a Better Boss? Spend Time on the...
Last Thursday's Journal had a story titled "How to Be a Better Boss? Spend Time on the Front Lines." The article talks about senior...