Tag: Deming

We love comparisons. Today vs. last week This month vs. last month This year vs. last year It feels responsible. Analytical. "Data driven." But most of the time,...

Listen: In this special bonus episode of Lean Blog Interviews, Mark Graban is joined by C.J. Kaufman, Education Chair for the ASQ Cincinnati Section, to...

Scroll down for how to subscribe, transcript, and more My guest for Episode #535 of the Lean Blog Interviews Podcast is Gregg Stocker, a seasoned...

TL;DR: Daily Kaizen is essential--but it can't overcome broken systems. Only leaders can fix structural constraints like layout, staffing, policies, and budgets. When leaders...

TL;DR: When leaders apply pressure instead of support, people don't improve processes--they distort data or hide problems. Real improvement starts when leaders make it...

Recently, I saw someone reference a chapter from Dr. W. Edwards Deming's book Out of the Crisis on LinkedIn--Chapter 11, titled "Common Causes and...

tl;dr: Reacting to "two reds in a row" is a flawed metrics habit. Process Behavior Charts reveal real signals, helping leaders avoid overreacting to...

So far in 2025, I've had the opportunity to facilitate the Red Bead Game in a variety of settings--from the Society for Health Systems...

Scroll down for how to subscribe, transcript, and more My guest for Episode #525 of the Lean Blog Interviews Podcast is Christopher R. Chapman. He's...

Scroll down for how to subscribe, transcript, and more My guest for Episode #524 of the Lean Blog Interviews Podcast is John Willis, an accomplished...

Note: The original workshop concept had to be scrubbed because Chris Chapman had to back out. But Mark Graban will now be doing a...

I'm thrilled to announce that I'll be presenting a 90-minute "intensive" session at the 2025 Health Systems Process Improvement (HSPI) conference, organized by the...