Tag: Culture

Organizational Culture: Leadership, Behavior, and How Work Really Gets Done

Organizational culture isn’t what leaders say—it’s what people experience every day based on management behaviors, systems, and priorities. This archive brings together blog posts, podcasts, and reflections on culture through a Lean lens, exploring how leadership decisions shape trust, psychological safety, learning, and performance. Many of these posts draw on lessons from Deming, Toyota, healthcare, and real organizations to show that culture is not a program to roll out, but an outcome leaders create—intentionally or not.

The Evolution of ‘Lean Production’: Reflecting on 25 Years Since the...

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TL;DR: This post revisits the origins of lean production through John Krafcik's 1988 article, reflecting on how lean manufacturing began as an integrated management...

Podcast #186 – Jon Miller Discusses His Book Creating a Kaizen...

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My guest for episode #186 is my friend Jon Miller, CEO of Kaizen Institute and a long-time blogger at Gemba Panta Rei. Today, we're...

Kaiser Permanente CEO George Halvorson on Continuous Improvement

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There's a great piece, currently available for free on the HBR website, about continuous improvement: The Culture to Cultivate The author, George Halvorson, is the recently...

Podcast #178 – Drew Greenblatt, President of Marlin Wire on Lean...

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Listen Joining me for Podcast #178 is Drew Greenblatt, President and Owner of Marlin Steel Wire Products, a manufacturing company based in Baltimore. I was...

Nice Toyota Production System Intro Video from the UK

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A Toyota employee, pictured at left, pulls an andon cord in a video shared by Toyota UK:  Factory to Forecourt - Introduction to the...

Have Staff Really Lost Sight of the Patient Experience?

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Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...

How Toyota Builds Culture: Key Lessons from Jamie Bonini of TSSC

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Last week at the Lean Healthcare Transformation Summit, I really enjoyed the presentation by Jamie Bonini,  General Manager of the  Toyota Production System Support...

Lean Thinking (Finally?) Gets to Chrysler Windsor Plant?

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This article appeared back in March... March of 2013... as in this year: "Windsor Chrysler workers reduce waste to be world class." I mean,...

A Lean Guy Watches CBC’s “Rate My Hospital”

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"Approximately 8 to 10% of the individuals who walk through our doors are being hurt by us," says David  Musyj, CEO of Windsor Regional...

Shorter MD Intern Work Hours – Quality Has Gotten Worse (Unless...

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In recent years, there's been a movement away from having first-year residents work such long grueling hours - 24 hour shifts or longer, multiple...

Stephen Parry, on His Book ‘Sense and Respond,’ How Lean Engages...

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My guest for episode #170 is Stephen Parry, joining us from England. He is a keynote speaker at the upcoming Lean Kanban North America...

Kaizen Questions… What If?

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When I talk to people about the Kaizen approach to continuous improvement, with my consulting hat on or in my role with KaiNexus, I...
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