Tag: CEO

Joe Swartz and I are building upon our well-received (and Shingo Research Award winning) book  Healthcare Kaizen  with a new special edition aimed at...

There's a great piece, currently available for free on the HBR website, about continuous improvement: The Culture to Cultivate The author, George Halvorson, is the recently...

Listen Joining me for Podcast #178 is Drew Greenblatt, President and Owner of Marlin Steel Wire Products, a manufacturing company based in Baltimore. I was...

Below is a very nice video that was produced by Franciscan St. Francis Health System, the organization where my  Healthcare Kaizen co-author Joe Swartz...

Dr. Delos ("Toby") Cosgrove, President and CEO of the famed Cleveland Clinic, wrote an article on LinkedIn recently: "Patient Experience: Time for Hospitals to...

Listen My guest for podcast #173 is Alan Gleghorn, CEO of Christie Clinic in central Illinois. Alan is one of the keynote presenters at the...

"Approximately 8 to 10% of the individuals who walk through our doors are being hurt by us," says David  Musyj, CEO of Windsor Regional...

Like yesterday's "live blog" post about the Autoliv talk, I also wrote this post as Art Byrne talked, but held it for publication today....

Joining me for episode #172 is Jerry Bussell, previously a guest on episode #137. Today, we're talking about his recent book, Anatomy of a...

It's been interesting to follow the rise and fall of former Apple retailing executive Ron Johnson during his less-than-two-year stint as CEO at long-struggling...

I always get annoyed when people spread the false dichotomy of "Lean is about efficiency and Six Sigma is for quality." Replace the word...

I've been going back through my notes and pictures from my first trip to Japan in November... my goal is to blog about something or...