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Giving Tuesday: The Louise H. Batz Patient Safety Foundation

Today is a day known as "Giving Tuesday," to follow up the commercially-driven "Black Friday" and "Cyber Monday" days.

It's a great day to give to any cause or organization that's meaningful to you.

One organization that I choose to give to throughout the year is the Louise H. Batz Patient Safety Foundation. The Batz Foundation produces practical and helpful guidebooks and apps to help protect patients during their hospital stay or other healthcare encounters.

#Lean Learning Opportunities: Webinars, Workshops, Conferences, and Online Courses

In this post, I share links and information about two upcoming free webinars that I'm hosting this month, some 2018 workshops I'm doing again on better managing metrics, next year's Lean Healthcare Transformation Summit, and some online education about "Healthcare Kaizen" that I have opened up for public registration. Please check out all of the links, resources, and information...

Highlights from a Great Book: “The Leader’s Handbook”

"If we stopped wasting people’s time, what would they do with it?"

I've been going through the book by the late Peter Scholtes: The Leader's Handbook: Making Things Happen, Getting Things Done. His work builds upon the legendary W. Edwards Deming and Russell Ackoff, among others.

I often quote Scholtes (something also attributed to Peter Senge and others) as saying:

"People don't resist change, they resist being changed."
I think that's very insightful and that thought has led me to study change management, "motivational interviewing" and other related topics. It turns out that having the right answer and pushing it on others isn't the best strategy for effecting sustainable change. I had to learn those lessons the hard way and I'm still learning.

Toyota Helps a Young Inventor; Look at His Dad’s Toyota Desk

it's great to see an 11 year old thinking like an engineer and an entrepreneur. He's the son of a Toyota "operational excellence" consultant. For those who try to unfortunately equate Lean to a "clean desk policy," the father's desk is a great argument against banning family photos and an illustration of why Lean isn't about putting tape around everything...

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