Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Dan Jones Lean Healthcare Presentation
Curious Cat Management Improvement: Lean National Health SystemThere's a link on John's blog to a Dan Jones presentation, along the lines of the British...
Lean Healthcare in the UK
Bloated NHS to get the Tesco treatment - Britain - Times Online:Thanks to Rob G. (from the UK) for pointing this out to me....
Little’s Law Discussion
shmula ยป queueing theory: part 1As an Industrial Engineer, I get warm and tingly inside when I see someone blogging about Little's Law....
Thoughts from a Toyota Tour
I received this email and I'm publishing it here with the permission of the anonymous author:In May, the TMMI Toyota Plant in Princeton, IN...
Upcoming Interview: Buying American
If you read the post below and the article from PC Magazine, you might have seen this quote:"The thing with computers and electronics is...
Can You Really Buy An American PC?
News From PC Magazine: Can You Really Buy An American PC?Yes you can, it depends on what you mean by "American." Dell has...
Why Handoffs Hurt
Seth's Blog: My breakfast was rightFrom Seth Godin: Room service just arrived, and my insanely complex OCD breakfast...
Stop calling it "ER Congestion"
BCNG Portals PageI've posted "lean healthcare" articles here about what's described by the media as "ER congestion." They always describe the sad situation...
My iPod was made in a Prison?
iPod City: Apple criticized for factory conditions
There was a fairly shocking story in the Sunday Mail, a London newspaper, about the iPod factory conditions...
Once Again, Dell is Not TPS
Dell: Facing Up To Past Mistakes
I've written about this before and I think this article highlights some of the key differences between Toyota and...
Update on the SME/AME/Shingo Lean Certification
I got an update today from the people who are coordinating the joint standardized Lean Certification Program. This is being developed by the...
"Doctors Must Wash Hands Before…"
Study: Doctors Don't Wash Hands Enough
Over the weekend, in a trade publication, I read yet another survey about MD's (especially surgeons) not washing their...
