Thanks to my friends at Catalysis for publishing an article that's built around an excerpt from my book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
The book is now available through Apple Books, by the way.

Here's the article:
Healthcare Excellence Requires Problem-Solving and Psychological Safety
Summary: In this post, Mark explores the crucial role of psychological safety in problem-solving within organizations. He breaks down how fostering an environment where employees feel secure to speak up and share ideas can lead to more effective and innovative solutions, ultimately benefiting the company's performance and culture.

Here is Dr. Mayer's podcast episode if you'd like to hear his story and our discussion:

Please scroll down (or click) to post a comment. Connect with me on LinkedIn.
Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s start a conversation.
