Many of you who took my reader survey (still open and feedback welcome, prizes gone) mentioned that you liked this style of post with links to stuff I've been reading. I am to please…
Some links to web articles I have read that maybe don't merit a full blog post:
- A Large Pepperoni, and Don't Skimp on the Cheese — The evolution (and continuous reduction of excess plastic) from pizza box lid supports – Kaizen in practice (UniWatch)
- Snooping On the X-ray Tech: A Patient's Dilemma — What happens when you see an x-ray tech making an error? Speak up or mouth shut? (ProPublica)
- Hospital error rate in Minnesota isn't improving — Are they just doing the checklists or REALLY doing the checklists? (Star-Tribune)
- Eliminating Sales Quotas May Stimulate Profits — Interesting and possibly counterintuitive research (Stanford)
- Eric Ries On How To Make Any Company Move Like A Lean Startup — Lean Startups for “Intrapreneurs” (Fast Company)
If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.






