Lean at Windsor’s Hotel-Dieu Grace Hospital

Here is a video from Hotel-Dieu Grace Hospital (HDGH) in Windsor, Ontario Canada about their Lean effort, the video is part of their main Lean page.

The video starts with John Shook talking about the real definition of “Lean” (it’s not “Lean and Mean”), along with David Verble, who also used to work for Toyota. Others from the hospital, including Lean leaders and an Emergency Room physician also set the stage for a discussion of their Lean value stream mapping and project in the department.

The whole video is a great overview of the purpose and ideas behind Lean. Might be something you can share with your team.

Hotel-Dieu Grace is a member of the Healthcare Value Leaders Network.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

1 Comment

  1. Brad Miller says

    I thought this was a really good video… any idea what happened to the link? I can’t find it on YouTube any more, either.

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