Tag: Psychological Safety
How to Cut Through Workplace Chaos: Nelson Repenning on Lean, Flow...
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My guest for Episode #538 of the Lean Blog Interviews Podcast is Nelson Repenning, Faculty Director...
Building Excellence Through Quality and Psychological Safety — ASQ Cincinnati 2025...
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In this special bonus episode of Lean Blog Interviews, Mark Graban is joined by C.J. Kaufman, Education Chair for the ASQ Cincinnati Section, to...
Why Care: Building Respectful Lean Cultures with Caroline Greenlee & Chris...
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My guests for Episode #537 of the Lean Blog Interviews Podcast are Caroline Greenlee and Chris...
Plan, Do, Check, Act… or Plan, Do, Cover Your A**? Leadership...
Lean thinkers love their acronyms, I guess. PDCA -- Plan, Do, Check, Act -- is one of the classics. Or we could argue about...
Speaking at the 2025 Lean Solutions Summit: Why Culture Comes Before...
I'm excited to announce that I'll be speaking at the 2025 Lean Solutions Summit, which will take place September 24-26 in Detroit, Michigan.
This...
Five Years of My Favorite Mistake: Lean, Toyota, and the Human...
When I launched the My Favorite Mistake podcast in September 2020, I hoped to create space for leaders and innovators to share the moments...
KaiNexus Values: How a Startup Built a Culture That Scales (and...
A lot of companies "define" their values by gathering the leadership team in a room, tossing around words like "integrity" or "excellence," and selecting...
Fear and Futility: Two Barriers to Improvement (and How Leaders Can...
Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe...
Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking...
This article is based on my recent Catalysis webinar, "Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking Up." The session was...
Three Ways Pressure Warps Performance Metrics–and What Leaders Must Do Instead
Accurate data is essential in any system--for diagnosing problems, guiding decisions, and driving improvement. But when leaders react poorly to uncomfortable data, the message...
Kakorrhaphiophobia: How Fear of Failure Sabotages Continuous Improvement and Innovation
When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...
This Week’s Medical Mistakes from Around the World: Asking “Why?” Instead...
Each week, I keep an eye out for stories that help us learn--and teach--about the systemic nature of mistakes in healthcare. Well, actually Google...















