Tag: Leadership

What Visiting Japan Taught Me About Leadership–And What Healthcare Can Learn

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This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit. With each visit, I...

Designing a Culture of Respect: Scott Gauvin’s Insights from the Respect...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #529 of the Lean Blog Interviews Podcast is Scott Gauvin, CEO of...

Going to the Gemba Means More Than Looking at Boards, Status,...

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In the Lean methodology, one of the most well-known--and most misunderstood--practices is the "Gemba walk." The word Gemba means "the actual place." It's where the...

Psychological Safety in Lean: What Toyota Gets Right–and Why It Matters

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One of the most powerful--but often overlooked--lessons from Toyota's management system isn't just about kanban, standard work, or andons. It's about people. More specifically,...

Mark Reich, Former Toyota Leader on Hoshin Kanri and ‘Managing on...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #528 of the Lean Blog Interviews Podcast is Mark Reich, a Senior...

Ryan McCormack’s Operational Excellence Mixtape: May 30, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

How Safe is it to Admit a Mistake at Work? [Poll]

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When someone on your team makes a mistake, what happens next? Do they speak up--or stay quiet? Do leaders give feedback that demonstrates curiosity--or do they...

A Free Resource for Leaders: The Mistake-Smart Leader’s Checklist

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We all say mistakes are a part of learning. Or at least many of us do, as individuals. But how many organizations actually act that...

Driving a Culture of Patient Safety: Lessons for Healthcare and Beyond

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Recently, I had the pleasure of moderating a webinar titled "Driving a Culture of Transforming Patient Safety with KaiNexus" featuring leaders from Our Lady...

Ryan McCormack’s Operational Excellence Mixtape: April 18, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Leadership by Fear Doesn’t Work — And Never Really Did

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Nearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General...

Leading Lean for Profitable Growth: CEO Bill Canady on Driving Business...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #526 of the Lean Blog Interviews Podcast is Bill Canady, a seasoned...
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