Tag: Leadership
Why “You’re Being Safe” Should Be the Norm in Every Operating...
"I wish moments like this didn't seem so noteworthy. I wish focusing on safety and thanking people for speaking up was the norm in...
Ryan McCormack’s Operational Excellence Mixtape: September 5, 2025
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
Don’t Repeat Our Mistakes: Dale Lucht’s Leadership Habits for Lean
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My guest for Episode #534 of the Lean Blog Interviews Podcast is Dale Lucht, co-author of...
Fear and Futility: Two Barriers to Improvement (and How Leaders Can...
Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe...
Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking...
This article is based on my recent Catalysis webinar, "Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking Up." The session was...
Building Independent, Empowered Teams Through 6 Transformational Leadership Habits, with Cheryl...
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My guest for Episode #533 of the Lean Blog Interviews Podcast is Cheryl Jekiel, founder of...
Kaizen Alone Isn’t Enough: Why Leaders Must Fix the System for...
One of the most persistent misunderstandings I see about Lean is the belief that if you "just get everyone doing Kaizen," performance will steadily...
Three Ways Pressure Warps Performance Metrics–and What Leaders Must Do Instead
Accurate data is essential in any system--for diagnosing problems, guiding decisions, and driving improvement. But when leaders react poorly to uncomfortable data, the message...
Almost 17 Years Later: Reflections on Lean Hospitals and the Journey...
It's hard to believe, but it's been almost 17 years since the first edition of Lean Hospitals was published--an effort that eventually received the...
Why “Red Isn’t Bad” Is the Wrong Mindset for Performance Metrics
In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory.
It's become fashionable in some...
Kakorrhaphiophobia: How Fear of Failure Sabotages Continuous Improvement and Innovation
When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...
Transforming Healthcare: Ken Segel on Lean, Shingo, and Operating Systems
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My guest for Episode #530 of the Lean Blog Interviews Podcast is Ken Segel, Co-Founder and...