Tag: Leadership
What Visiting Japan Taught Me About Leadership–And What Healthcare Can Learn
This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit.
With each visit, I...
Designing a Culture of Respect: Scott Gauvin’s Insights from the Respect...
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My guest for Episode #529 of the Lean Blog Interviews Podcast is Scott Gauvin, CEO of...
Going to the Gemba Means More Than Looking at Boards, Status,...
In the Lean methodology, one of the most well-known--and most misunderstood--practices is the "Gemba walk."
The word Gemba means "the actual place." It's where the...
Psychological Safety in Lean: What Toyota Gets Right–and Why It Matters
One of the most powerful--but often overlooked--lessons from Toyota's management system isn't just about kanban, standard work, or andons. It's about people. More specifically,...
Mark Reich, Former Toyota Leader on Hoshin Kanri and ‘Managing on...
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My guest for Episode #528 of the Lean Blog Interviews Podcast is Mark Reich, a Senior...
Ryan McCormack’s Operational Excellence Mixtape: May 30, 2025
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
How Safe is it to Admit a Mistake at Work? [Poll]
When someone on your team makes a mistake, what happens next?
Do they speak up--or stay quiet?
Do leaders give feedback that demonstrates curiosity--or do they...
A Free Resource for Leaders: The Mistake-Smart Leader’s Checklist
We all say mistakes are a part of learning. Or at least many of us do, as individuals.
But how many organizations actually act that...
Driving a Culture of Patient Safety: Lessons for Healthcare and Beyond
Recently, I had the pleasure of moderating a webinar titled "Driving a Culture of Transforming Patient Safety with KaiNexus" featuring leaders from Our Lady...
Ryan McCormack’s Operational Excellence Mixtape: April 18, 2025
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
Leadership by Fear Doesn’t Work — And Never Really Did
Nearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General...
Leading Lean for Profitable Growth: CEO Bill Canady on Driving Business...
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My guest for Episode #526 of the Lean Blog Interviews Podcast is Bill Canady, a seasoned...