Tag: Leadership

Why “You’re Being Safe” Should Be the Norm in Every Operating...

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"I wish moments like this didn't seem so noteworthy. I wish focusing on safety and thanking people for speaking up was the norm in...

Ryan McCormack’s Operational Excellence Mixtape: September 5, 2025

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Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

Don’t Repeat Our Mistakes: Dale Lucht’s Leadership Habits for Lean

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Scroll down for how to subscribe, transcript, and more My guest for Episode #534 of the Lean Blog Interviews Podcast is Dale Lucht, co-author of...

Fear and Futility: Two Barriers to Improvement (and How Leaders Can...

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Have you ever seen a problem at work but decided not to say anything? Maybe you were worried about the reaction (fear). Or maybe...

Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking...

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This article is based on my recent Catalysis webinar, "Lean Lessons from Japan: Mindsets, Culture, and the Challenge of Speaking Up." The session was...

Building Independent, Empowered Teams Through 6 Transformational Leadership Habits, with Cheryl...

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Scroll down for how to subscribe, transcript, and more My guest for Episode #533 of the Lean Blog Interviews Podcast is Cheryl Jekiel, founder of...

Kaizen Alone Isn’t Enough: Why Leaders Must Fix the System for...

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One of the most persistent misunderstandings I see about Lean is the belief that if you "just get everyone doing Kaizen," performance will steadily...

Three Ways Pressure Warps Performance Metrics–and What Leaders Must Do Instead

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Accurate data is essential in any system--for diagnosing problems, guiding decisions, and driving improvement. But when leaders react poorly to uncomfortable data, the message...

Almost 17 Years Later: Reflections on Lean Hospitals and the Journey...

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It's hard to believe, but it's been almost 17 years since the first edition of Lean Hospitals was published--an effort that eventually received the...

Why “Red Isn’t Bad” Is the Wrong Mindset for Performance Metrics

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In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory. It's become fashionable in some...

Kakorrhaphiophobia: How Fear of Failure Sabotages Continuous Improvement and Innovation

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When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...

Transforming Healthcare: Ken Segel on Lean, Shingo, and Operating Systems

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Scroll down for how to subscribe, transcript, and more My guest for Episode #530 of the Lean Blog Interviews Podcast is Ken Segel, Co-Founder and...
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