Tag: Healthcare

ALWAYS Check Two Identifiers – In a Hospital or a Casino

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In hospitals, there's a big emphasis on healthcare professionals always checking TWO patient identifiers to help avoid getting the wrong patient. You might have...

What the Book “Lean Thinking” Said About Healthcare in 1996

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When the book Lean Thinking (by Jim Womack and Dan Jones) was originally published in 1996, it seems likely that hardly anyone was applying Lean principles in healthcare. Sure, you had organizations applying TQM or CQI principles (or even some of the lessons of Dr. W. Edwards Deming). Joan Wellman did some of her first Lean healthcare experiments in 1995, but there weren't any "Lean healthcare" case studies yet. What does their book say?

Podcast #184 – John Toussaint, MD on CEO Challenges & Enduring...

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Listen It's great to have Dr. John Toussaint back for episode #184 of the podcast (see links to previous episodes below). He is, of course,...

ThedaCare Also Reinvents Primary Care – Patients & Doctors Win

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ThedaCare, a health system in Wisconsin, is well known for their Lean improvement system and Lean management system ("business performance system") in their hospitals,...

Two Webinars This Week – Kaizen Leadership & KaiNexus

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I'm going to be participating in two webinars this week (including one that is also a live presentation in Austin). Tuesday August 13: HIMSS Meeting...

New Website: AskMeIf.com, Buttons That Put the Quality Burden on Customers

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I've been writing for a long time  that I think it's inappropriate and ineffective to ask patients and families to inspect or police hand...

Your Lessons Learned about Daily Kaizen?

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I'm driving all over the state of Ohio this week, teaching three different workshops on Kaizen and Lean Healthcare with my friends at TechSolve....

Is Lean Management a “Slow Idea”?

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I just read Dr. Atul Gawande's latest piece in the New Yorker: "Slow Ideas:  Some innovations spread fast. How do you speed the ones...

What’s Lean or What Works? Centralizing Hospital Functions

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I had a chat with somebody from a hospital recently who asked about following one Lean principle and that leading to a conflict with...

Podcast #182 – Lean Healthcare in Tanzania – Michael Grogan and...

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Listen: Joining me for episode #182 are Michael Grogan and Dr. Brenda Dmello, joining me via Skype from Tanzania where they are working together to...

My Article on Lean Healthcare, Employee & Patient Safety in QHSE...

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QHSE Focus, an iPad magazine, asked me to contribute a piece on Lean healthcare. They published my piece titled, "Employee & Patient Safety: The Only...

“The Economist” Magazine Highlights a Lean Hospital in Sweden

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I was fortunate to have the chance to speak and visit at a few hospitals in Sweden back in February, 2010 (see my blog...