Tag: Healthcare
Data vs. Facts – Bridge Wait Times & Hourly Rounding
There's a great Taaichi Ohno quote that I was reminded of last week (see a previous post from 2010 on this).
"Data is of course...
Guest Post: Lean Healthcare Missionary Work in Tanzania
Mark's note: Today's guest post is by Michael Grogan, a native of Ireland who left his Lean job in the U.S. to follow...
Dan Florizone, Lean in Saskatchewan Government, Health and Education Sectors
Listen:
Joining me for episode #180 of the Lean Blog Podcast is Dan Florizone, who served from 2008 until last month as Deputy Minister of...
Management Improvement Carnival #197: Lean & Deming
Again, I'm very happy to host the Carnival for John Hunter and his Curious Cat management improvement blog. My job here is to share...
Some Recent Podcast Interviews
While I love interviewing others for my Podcast series, sometimes the tables and the microphones get turned and I get interviewed.
Here are a few...
Kaiser Permanente CEO George Halvorson on Continuous Improvement
There's a great piece, currently available for free on the HBR website, about continuous improvement:
The Culture to Cultivate
The author, George Halvorson, is the recently...
Podcast #179 – Judy Worth & Tom Shuker, Perfecting Patient Journeys,...
My guests for Podcast #179 are my friends Judy Worth and Tom Shuker, two of the co-authors of the book Perfecting Patient Journeys, which...
Kaizen & Lean Healthcare Classes with TechSolve in Ohio, August 6-8
I'm happy to announce that I'm partnering with TechSolve, a non-profit organization in Ohio, to jointly deliver three day-long workshops on Kaizen and Lean...
If Indian Restaurants Can Be Transparent, Why Not Hospitals?
I was happy to see that one of my local Indian restaurants not only has very good Yelp reviews... they also have a top...
Service and Quality Start with Who?
A Lean thinking friend's wife had emergency surgery (she is going to be fine) and my friend sent some pictures of Lean-related things he...
How Many Hospitals Are “Doing Lean?” Or “Implementing Lean?”
I probably get asked some version of the following question, in person or via email, once a week or more:
"How many American hospitals are...
Most Workers “Hate Their Job” (Are Disengaged); Lean & Kaizen Can...
It's always sad then these national employee engagement surveys come out... the latest one from Gallup doesn't paint a pretty picture: "Most workers hate...
