Your Lessons Learned about Daily Kaizen?
I'm driving all over the state of Ohio this week, teaching three different workshops on Kaizen and Lean Healthcare with my friends at TechSolve. I was in Findlay yesterday, am teaching in Columbus today, and will be in Akron Thursday (some seats still available). The picture, at left, is me facilitating an interactive simulation where we have fun putting Kaizen principles into action with our Visual Idea Boards (and I also talk about KaiNexus software as an option).
It's really fun teaching people about Kaizen and daily continuous improvement (as Joe Swartz and I wrote about in Healthcare Kaizen and our upcoming Executive Guide edition). I try to teach just enough to get people confident and inspired that they can go back and start a pilot Kaizen program when they get back to work the next day.
I think it's better that we start now – better to start our Kaizen work a little bit of planning (and then learn and adjust as you go) rather than plan, plan, plan, plan, plan. A little bit of education for leaders and a little bit of expectation setting with staff members can go a long way (as we demonstrate in my two-day onsite “Kaizen Kickoff” workshops).
So as I'm teaching the next few days, I'll ask you, the readers, to share (as a comment here) what lessons you've learned from practicing daily continuous improvement. What barriers have you faced and how have you addressed them? What advice do you have for people starting with Kaizen? How have you incorporated daily Kaizen with formal Kaizen Events or Rapid Improvement Events?