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Operational Excellence Mixtape: Sept 18, 2020

Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients Another reminder that focusing on the patient and value-based care is a better approach than volumes.  Sigh – when will we actually start doing this systemically in…

Sharing Thoughts on World Patient Safety Day 2020

Today is the World Health Organization “World Patient Safety Day 2020.” Patient safety is not just an American healthcare issue — see some statistics I have compiled over the years. At one point, the per capita rate of people killed…

Operational Excellence Mixtape: Sept 4, 2020

Thanks as always to Ryan McCormack for this… Healthcare — Creating Value for Patients The response of healthcare providers during Covid-19 reminds us of their vast creativity and professionalism.  How come this has been largely squandered when driving quality improvement…