Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
The Perils of Context-Free Data: Lessons from the Chernobyl Disaster
I really enjoyed the HBO miniseries "Chernobyl" that aired/streamed recently. You can watch it all now through HBO if you have access (or you...
Lean: A Combination of “Why?” and “Why Not?”
When we have really sticky, complicated problems (like the widespread healthcare patient safety and quality problems), I think it's interesting to think about problems...
Podcast #343 – Amanda Mewborn, Combining Engineering and Nursing
My guest for Episode #343 of the podcast is Amanda Mewborn, an executive director of project management for Piedmont Health.
I've known Amanda through the...
[Updated] Reader Question: Why are There so Many Data Points Outside...
I got a message from a reader of my book Measures of Success: React Less, Lead Better, Improve More.
The questions were:
"I entered data...
From the Archives: Control Charts at an IHI National Forum
I attended the IHI National Forum a few times, in 2010 and 2011, I think.
I recently stumbled across a few photos from my...
When Having a Process Improvement Idea Means You’re Weak?
I guess I'm wired for improvement. Or, it's just become a habit. Or, it's both.
I celebrate moments when I can identify an opportunity for...
Interested in “Measures of Success” Workshops in Dallas, Orlando, or Your...
My workshop based on my book Measures of Success: React Less, Lead Better, Improve More are a lot of fun. They are a great...
The One Where I was Interviewed on a Detroit Radio Station
I was invited to be a guest on a Detroit radio talk show that's hosted by Dr. Paul Reeves, a show called "Dr. Paul's...
Episode #2 of the “Lean Whiskey” Podcast on GE, Boeing, and...
Jamie Flinchbaugh and I got a great response to the first episode of our new "Lean Whiskey" podcast. We've had a great time with...
Adam Ward on Lean Design in Healthcare and Lessons from Honda...
My guest for Episode #342 of the podcast is Adam Ward, the author of Lean Design in Healthcare: A Journey to Improve Quality and...
A Webinar Preview and Another “Measures of Success” Book Giveaway Through...
Our last KaiNexus webinar took a deep dive into problem solving -- you can check out the recording on the KaiNexus website or through...
How PBCs (Process Behavior Charts) Can Enhance the Practice of OKRs...
Over the past year, I've heard about the "OKRs" methodology that is used in tech companies like Google. OKRs stands for Objectives & Key...
