Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Breaking Through Cultural Friction: A Webinar on Respect for People and...

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When organizations struggle to sustain Lean transformation, people often look first at tools, training, or tactics. But more often than not, the real obstacle...

Kaiteki: The Japanese Philosophy Behind Motivated Employees and Lean Success

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During my most recent visit to Japan (as part of a tour hosted by Katie Anderson), we spent time in several remarkable organizations--factories and...

Are Japanese Hospitals More Lean? What Global Healthcare Leaders Can Learn...

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When people hear I'm leading another Lean Healthcare study trip to Japan, they often ask: "Are Japanese hospitals more Lean than American hospitals?" It's a fair...

Lean Isn’t About Cutting Heads — It’s About Growing People

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One of the most important, and most misunderstood, principles in Lean thinking is this: Lean is not a cost-cutting strategy. Lean is a people-development strategy. If...

Why Red Isn’t Always Bad (or Useful): Rethinking Metrics, Mindsets, and...

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Red is a color that grabs attention--and in many workplaces, it sparks fear. It's the color of missed targets, late projects, and angry charts...

Go and See to Learn: Why Catalysis Healthcare Site Visits Still...

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Years ago (going back to 2009), I was fortunate to play a role in something special: the healthcare site visit program run by Catalysis....

“It’s Not Because They’re Japanese”: What Lean in Japan Really Teaches...

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One of the most persistent myths I've encountered over the years goes something like this: "Well, of course they can do Lean... they're Japanese." I've heard...

Memorial Day – A Day of Remembrance

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Originally posted a few years ago, I'm reposting this for the holiday here in the U.S.

Lean Coffee Talk #3: What do Crayola, the NFL, MIT, the...

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Listen: In Season 2, Episode 3, Mark Graban and Jamie Flinchbaugh both share specific episodes of their other podcasts. Jamie shares his People Solve Problems...

Free Kindle Book: Reflections from Lean Leaders — For a Limited...

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I wanted to share that one of my early experiments in e-book publishing is available for free on Amazon Kindle for a limited time...

Don’t Make Leaders Do Mental Gymnastics With Your Performance Measures

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When executives have to mentally draw trend lines in their heads just to make sense of performance data, something's broken. That's the reality in...

How Safe is it to Admit a Mistake at Work? [Poll]

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When someone on your team makes a mistake, what happens next? Do they speak up--or stay quiet? Do they get curious feedback--or get blamed? After interviewing over...
June 17 Cincinnati Workshop - Improving the Way We ImproveLearn More
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