Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Kaizen Alone Isn’t Enough: Why Leaders Must Fix the System for...
One of the most persistent misunderstandings I see about Lean is the belief that if you "just get everyone doing Kaizen," performance will steadily...
Einstein’s Favorite Mistake — and What It Teaches Us About Lean...
Albert Einstein -- the mind who redefined physics -- once called something he did "the biggest blunder of my life."
When he completed his general...
Lean Coffee Talk #4: Crossover Event with the Just-in-Time Cafe: Daily...
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In Season 2, Episode 4, Mark Graban and Jamie Flinchbaugh are joined by the hosts of the Just-in-Time Cafe podcast, Elisabeth Swan and Tracy...
Join Me at AME St. Louis 2025 for an Interactive Workshop...
I'm looking forward to being part of the AME St. Louis 2025 International Conference this October. On Monday, October 6th, I'll be leading a...
Coaching Relentless Problem Solvers and Building a Culture of Lean Thinking...
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My guest for Episode #532 of the Lean Blog Interviews Podcast is Anne Frewin, a seasoned...
Three Ways Pressure Warps Performance Metrics–and What Leaders Must Do Instead
Accurate data is essential in any system--for diagnosing problems, guiding decisions, and driving improvement. But when leaders react poorly to uncomfortable data, the message...
Melisa Buie on Lean Culture, Scientific Thinking, and Empowering Engineers
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My guest for Episode #531 of the Lean Blog Interviews Podcast is Dr. Melisa Buie, a...
Beyond Tools: Why Lean Healthcare Depends on Respect and Continuous Improvement
Back in 2018, I had the opportunity to deliver a virtual keynote for a medical conference in Turkey. The theme was close to my...
Almost 17 Years Later: Reflections on Lean Hospitals and the Journey...
It's hard to believe, but it's been almost 17 years since the first edition of Lean Hospitals was published--an effort that eventually received the...
What’s Your Organization’s Real Mistake Policy? [Poll]
Your organization already has a mistake policy--it just might not be the one you think it is.
Most companies say they support learning and continuous...
Why “Red Isn’t Bad” Is the Wrong Mindset for Performance Metrics
In recent years, I've noticed a growing trend--one that might be well-intended, but one that could drift into unhelpful territory.
It's become fashionable in some...
Kakorrhaphiophobia: How Fear of Failure Sabotages Continuous Improvement and Innovation
When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use...
