Podcast #169 – Len Berry, PhD on “The Promise of Lean in Healthcare”

Len Berry

Joining me for Episode #169 is Leonard L. Berry, PhD,  Distinguished Professor of Marketing in the  Mays Business School at Texas A&M University. We are talking about his article that he co-authored with John Toussaint, MD  Mayo Clinic Proceedings:  “The Promise of Lean in Health Care” (PDF)  – which I blogged about earlier.

In this podcast, Len talks about his time being embedded in ThedaCare and the lessons he learned there… for example, why is it incorrect to assume that “standardized work” means something stifling?

Show notes and links:

This episode is produced in partnership with the  Healthcare Value Network.

For a link to this episode, refer people to www.leanblog.org/169.

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

What do you think? Please scroll down (or click) to post a comment. Or please share the post with your thoughts on LinkedIn – and follow me or connect with me there.

Did you like this post? Make sure you don't miss a post or podcast — Subscribe to get notified about posts via email daily or weekly.

Check out my latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation:

Get New Posts Sent To You

Select list(s):
Previous articleLean Healthcare *is* About Quality – a Falsehood, a Wise CEO, and JAMA Data
Next articleLouisiana’s Online Suggestion Box Will Fail; Connecticut Lean Efforts Might Not
Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. I really like the term coined by the Thedacare Physician, “Flexible Regimentation.” Kind of a paradox, but it sure is in keeping with Spear and Bowen’s 1st of the 4 Rules in Use that highly specified standardized work actually results in more flexibility for the work force. And, it’s very true.

    Dr. Berry learned a lot in his limited time. Thanks to both of you.


Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.