My LinkedIn Post on Bad Toast & Bad Management

Quick announcement before today’s post… on Friday, I’ll be leading and participating in a “Twitter chat” about Lean and healthcare. If you do the Twitter thing, I hope you can join us.

Previously on LinkedIn, I’ve written about Kaizen in a wine bar and the need for restaurants to not blame employees for problems.

Yesterday, I published my 50th post for their Influencers program:

This Restaurant Server Sadly Explains a Widespread Management Problem…

I hope it’s thought provoking about your own workplace.

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My hypothesis is that a restaurant that was run as a Lean culture would greatly outperform the average restaurant.

Maybe I’ll have to test that someday.

Hear Mark read the post (Subscribe to the podcast):

 

Reminder: Tweet to Win

Pre-OrderWant a chance to win a free copy of the upcoming 3rd edition of my book Lean Hospitals?

Click here or on the link below to share a tweet. On Friday, June 10th, I’ll choose three lucky winners to receive a free signed copy (U.S. shipping addresses only). Or tweet something similar sharing this link and use the hashtag #LeanHospitals3.

Tweet: Check out the upcoming 3rd edition of #Lean Hospitals by @MarkGraban – RT for a chance to win #LeanHospitals3 http://www.leanhospitalsbook.com/contents/3rd-edition-2016/


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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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