By September 8, 2015 0 Comments Read More →

Podcast #229 – John Dyer, Reflections on Deming, Six Sigma, and More

dyerMy guest for episode #229 is John Dyer, president of his consulting firm, JD&A, Inc., and a contributor for John started his career at General Electric and later moved to Ingersoll-Rand, where he was VP of Operations for their Security and Safety sector.

John had the good fortune to learn directly from W. Edwards Deming, as he took the famed four-day seminar (that included the Red Bead Experiment) and was also invited to take the follow on course with a smaller group. You’ll also want to scroll down to see the great picture that he posted on Twitter of him and Dr. Deming.

Some of John’s recent IW columns include:

Streaming Player (Run Time 45:48)

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dyer - deming

Photo courtesy of John Dyer

In the podcast, we talk about questions and topics including:

  • Tell us about the early days of your career in manufacturing engineering and management… how did you get involved in operational excellence?
  • While at GE, you had some experience with W. Edwards Deming, tell us about that…
  • What are some of the key lessons from Dr. Deming that stick with you today?
  • GE’s CEO Jack Welch had once derided Deming as “too theoretical.” Was it that or did Deming’s concrete suggestions just fly in the face of Jack’s way?
  • What did John recently witness when a relative was a hospital inpatient? How did that compared to some things Dr. Deming saw and reported as a patient in 1987?

For a link to this episode, refer people to

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android appsor via Apple iTunes.  You can also subscribe and listen via Stitcher.

Video of John Dyer


Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to be notified about posts via email. Learn more about Mark Graban’s speaking, writing, and consulting.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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