It was a great learning experience, as a group of healthcare leaders and Lean practitioners from around the world spent a week with a deep dive into Lean culture (and Japanese culture, which are not always the same thing).
We visited Toyota, another great manufacturing facility, two hospitals, and other sites.
We had amazing discussions amongst the attendees, including participants from North America and across Europe.
Everything was organized for us, taken care of and led brilliantly by bi-lingual guides who know Japan and Lean. If it’s your first visit, having this sort of expert guidance is very helpful.
There were MANY valuable lessons and ideas to bring home and to put into practice when we got home.
This year, I’m told that Kaizen Institute has new tour sites lined up, which I’m assuming (and will confirm) again includes Toyota and, this time, some new organizations and tours.
The trip is scheduled for the week of November 17, 2014. We are still working out details, but since this would be my second trip, the idea is that I’ll play more of a co-facilitation role (helping people understand the factories and lead the Lean discussions), while other Kaizen Institute staff from Japan will play a huge (and important role) with logistics, translation, etc.
A picture from our last tour… a nurse with her supply bag (a product of 5S) around her waste waist and a “do not disturb” sign for medication rounds (a form of error proofing).
Some of my blog posts about the 2012 trip:
I hope you’ll join us.
To learn more about the trip, please contact me.
Tweet of the Day:
— Mark Graban (@MarkGraban) June 19, 2014
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus. He lives in San Antonio, Texas.