Mark Graban's - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

Tweets from Japan, Day 1

I know many of you aren't into the whole Twitter thing, but I'm using my account (@MarkGraban) to share some photos and small batches of ideas that I come across. I'll also share them here (but keep in mind you can read Twitter without having an account there, even). That's a Toyota “partner robot” pictured at left.

#Lean  thinkers will appreciate one of the wi-fi networks visible to me here in Japan — Named “Muda”

Video at Toyota Museum gives credit to Womack, et al “Machine” book for spreading the word about TPS (#lean)

John Shook's book “Kaizen Express” (in Japanese & English both) was on sale in the Toyota Museum shop (cc  @leandotorg)

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When Japanese company hits hard times, first action is big boss takes 40% pay cut. Then Directors, etc. LAST step is cut for workers (more)

When recovery comes, front line workers get pay restored first then big boss restored last. Polar opposite of US (lay off workers 1st)

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From the Toyota visitor center: Animatronic Andon Cord Pull:    Demonstrates flagging problems so help can arrive –  #lean

I'm very surprised that Japan doesn't have the “Look Right” or “Look Left” curb markings like London does. I need to be careful!

It's still true that Japanese public company CEOs can only earn 20x a frontline worker (this is unwritten rule). Small companies 10x ratio.

Me at the Toyota City visitor center. They really emphasize TPS in their exhibits, with detailed explanations –  #lean

Even in Toyota City, displays (and the faces you see) emphasize that this is a very global company

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

  1. andrew says

    Mark, the reason there are no look left / right, is that as you’ll see if you get up to Shibumi (sp?) in Tokyo, people do not ever step out in to the road on red………….the road can be clear for 3 miles and they wait for the signal…………that was our experience. I particularly like the lines for getting on / off the train though.

    How was France


    1. Mark Graban

      Ha, great point. You’re right there is very little jaywalking, if any, in Nagoya. Curious to see in Tokyo next.

      I’ll email you our vacation.

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