Hat tip to my dad who saw this commercial on TV back home in Detroit. It’s an ad from the Henry Ford Health System, trumpeting their improvements in reducing errors and infections. They say if hospitals around the world adopted their practices, there would be over one million lives saved each year.
I blogged back in 2007, wondering why more hospitals don’t use measurable patient safety measures in their ads (as opposed to vague reputation-based rankings). Do hospitals finally have the data to back such claims? Here is the ad, via YouTube:
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.