Henry Ford Health System’s TV Ad on Patient Safety

Hat tip to my dad who saw this commercial on TV back home in Detroit. It’s an ad from the Henry Ford Health System, trumpeting their improvements in reducing errors and infections. They say if hospitals around the world adopted their practices, there would be over one million lives saved each year.

I blogged back in 2007, wondering why more hospitals don’t use measurable patient safety measures in their ads (as opposed to vague reputation-based rankings). Do hospitals finally have the data to back such claims? Here is the ad, via YouTube:


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

3 Comments on "Henry Ford Health System’s TV Ad on Patient Safety"

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  1. Thanks for this post, Mark. Do you have any contacts there that we could get the data that backs the claims on the commercial? It has high production value, but I’m always leary of statistics without knowing where they came from. Kinda like the oft-quoted “Honda Accords are the most stolen vehicle.” Not when you look at theft rates in terms of percentages of total cars of that type on the highway.

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