I’ve been to Saskatoon, Saskatchewan before — in February. It was a very cold, snowy place, to say the least! But, there are many warm, caring people who are using Lean management to improve the hospital working environment and patient care.
The CBC news had a nice story (with video): Simple hospital innovation saves time, money.
The story shows how nurses have been engaged to organize supply rooms and linen carts. As the reporter asks, is it really a big deal to save a few feet and steps here and there? The woman being interviewed says that time really adds up throughout the day. Why weren’t nurses engaged before in improving their workplace? They just didn’t have time, she says.
Toyota, the Japanese auto giant, pioneered the concept of lean management in manufacturing, where employees look for efficiencies both big and small that don’t compromise the product but save the company time and money.
The piece also talks about improvements to the blood banking flow (wasting less blood and getting fresher blood to patients).
Brad Wall, the Premier of the province, is quoted in the story about the power of Lean management. It’s great to see such high-level officials involved in the Lean process.
The story also features Trish Livingstone (you might know here from Twitter, where I often retweet the updates she posts).
Also referenced in the piece was some of their Lean design work for new hospital construction. Stories online include:
- Lean design updates from the province website
- My earlier blog post featuring a video from the province
- GOVERNMENT APPROVES EARLY DESIGN OF CHILDREN’S HOSPITAL OF SASKATCHEWAN
You can also read their inaugural Lean newsletter.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as the new Executive Guide to Healthcare Kaizen. Mark is also the Chief Improvement Officer for the technology company KaiNexus.