LeanBlog Podcast #65 is a discussion with Kevin Frieswick, a Lean Process Manager, with MetroWest Medical Center in Framingham, MA. I found Kevin earlier this year when I discovered their YouTube video about innovations at MWMC, which included a unique error proofing device to help encourage hand washing by staff and physicians before entering patient rooms. In this podcast, Kevin gives us more details behind the invention of the device and how it has been received in the hospital.
My podcast with Kevin is below the original video, shown below (update: the video was removed in 2014 at the hospital’s request).
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