Tag: Respect for People

I'm in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers, including Dr. Richard Shannon, Dr. David...

As described on the YouTube page for this video, a group of Salem Hospital (Oregon) staff members (senior leaders, front-line staff, clinicians) visited Japan...

We are going through the editing and typesetting process for our upcoming book Healthcare Kaizen this week. After not really looking at the manuscript for...

I grew up in Livonia, Michigan, where I was fortunate to have an outstanding public school education (without the district, to my knowledge, needing...

As we commemorate the Martin Luther King Jr. Day holiday, this quote caught my eye from one of Dr. King's Letters from a Birmingham...

As I was cleaning out a pile of stuff in my office, I found an unread issue of Inc. magazine from June 2011. One...

Readers outside the U.S. might not know the UPS advertising slogan of "What Can Brown Do For You?" This often refers to the iconic...

Thanks to the readers who sent this article my way and thanks to the authors for mentioning and citing my book, Lean Hospitals. The...

I've recently had an email exchange with a retiree who is volunteering in a non-profit hospice care facility. I'm sharing this thoughts with his...

After last week's piece on "putting the continuous back into continuous improvement," I had another article published this past week. This new article was published...

Did anybody see the new movie, the comedy "Horrible Bosses" this weekend? If so, leave a comment and let us know what you thought...

Mark's note: Today's guest post is from  Dr. Mark Jaben. I first met Mark in person at  Cindy Jimmerson's Lean Healthcare West conference in...