Tag: Patient Flow

We Are Not Toyota — What Healthcare Can Still Learn from...

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Mark's note: Today's guest post is a return visit by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012... Once upon a time... It was some years ago, when we guided a Lean transformation project in a regional hospital. The ambition was to drastically improve...

What Does Lean Flow Look Like in Healthcare? Check Out These...

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It's easy for people to think that Lean is about cost-cutting. That would be wrong, but many people associate Lean with cost cutting. Cost cutting...

Video: Toyota Helps Harbor-UCLA Medical Center and Their Eye Clinic

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California week on the blog continues after yesterday's post about Lean at San Francisco General Hospital. Today, I'm flying to Los Angeles to attend the...

The Real VA Scandal: Long Wait Times, Bad Management, and the...

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TL;DR: Long VA wait times weren't the result of "bad apples." They were the predictable outcome of bad management systems that used unrealistic targets,...

If Your Wait Has Been More Than 30 Minutes, Do What?

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A hat tip goes to my friend and fellow author Naida Grunden for sending me this picture. I have seen similar signs in many...

Interviewing Dr. Guarisco on Improving E.D. Patient Flow

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You might recall that I interviewed Dr. Joe Guarisco for episode #160 of my podcast series, talking about operations improvement and emergency department patient...

Podcast #179 – Judy Worth & Tom Shuker, Perfecting Patient Journeys,...

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My guests for Podcast #179 are my friends Judy Worth and Tom Shuker, two of the co-authors of the book Perfecting Patient Journeys, which...

Perfecting Patient Journeys and PDCA

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Reminder: Please take my reader survey and enter to win some Lean prizes. My friends at LEI have a new book out by Judy Worth,...

Guest Post: The Tides of Change

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Mark's note: Ankit Patel is a returning guest blogger  and a good friend in the world of Lean and Lean Healthcare. Check out his...

Brilliant LEGO Visualization of Healthcare Flow (or Lack Thereof)

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Thanks go to Hakan Forss, from Sweden, who sent me a link to an article he wrote about Lean, waste, and patient flow. He...

Improving “Door to Balloon” Times and Patient Care – in Some...

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Recently, the Wall Street Journal put some focus on the issue of so-called "door to balloon" times in our hospitals. "Door to balloon" is...

Emergency Department Wait Times are Down, but not Being Measured?

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Here is a link to a story that caught my eye: "Wait times shrink in Brockton hospitals' emergency rooms." The good: "time spent waiting to...
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