Tag: Leadership

My guest for Episode #293 of the podcast is a dynamic speaker and manufacturing leader, Billy R. Taylor. I saw him speak a few years ago at a Shingo Prize Conference and I've wanted to get him on the podcast ever since. He's currently the Director of Commercial, Off Highway, and Support Manufacturing North America for The Goodyear Tire & Rubber Company. Over the past 20 years, he has risen from "the lowest level of the organization," up through the manufacturing leadership ranks at Goodyear, including time as a Plant Director at facilities in Oklahoma and North Carolina. He's been "engaged in Lean" for over 15 years and he is a Six Sigma Master Black Belt. Billy has a BS in in Electrical Engineering from Prairie View A&M University and an MBA from Baker University. Billy was very giving of his time and we talked for over 75 minutes, so I'm breaking this up into two parts, with Part 2 coming soon. Today, we talk about how he got started with Lean, the shift from tools- and event-based Lean to a culture focus, how to build a sense of ownership, servant leadership, employee recognition and more.

I recently read this article on the IndustryWeek website: Whirlpool's Green Takes Aim at World Class Manufacturing Byron Green, the vice president of manufacturing for Whirlpool's 14 factories in the U.S. and Mexico, said: "...manufacturing was littered with companies that saw lean as a collection of tools that could be deployed for a quick win. Successful companies, he said, instead see it as a bedrock of their culture."....

My guests for Episode 292 are the three co-authors of an excellent book, Motivational Interviewing for Leadership: MI-LEAD: Jason Wilcox, Director of Education and Connected Care at VA Roseburg Dr. Brian Kersh, Clinical Psychologist at New Mexico VA Health System Dr. Elizabeth Jenkins, Clinical Psychologist/Courtesy Assistant Professor at University of South Florida

Who are the "champions of change" in your organization? Is your CEO a champion of change? How many of your front-line managers and staff...

I recently blogged about a healthcare improvement job posting that had me scratching my head when the interviewing process included an process improvement exercise...

This Business Insider article caught my eye the other day: A celebrity chef who owns 26 restaurants explains why he loves when employees shoot down...

Today, I'm looking back at at podcast from two years ago, sharing this written summary that hopefully better reaches an audience that doesn't listen...

If this post is a bit of a rant, I apologize. The problems here are avoidable and fixable. That's one reason I get so...

One book about the late, great W. Edwards Deming that's been on my shelf for a while is The Deming Management Method, which was written by Mary Walton, a journalist who spent some time with Dr. Deming in the 1980s. There's a section that really made me think about Lean over the past few decades (and it might seem familiar to those who use Six Sigma or other methods).

My guest for Episode #286 is Dean Gruner, MD, the recently retired CEO of ThedaCare, a health system in Wisconsin that has long been considered a worldwide leader in the practice of Lean in healthcare. See this article about his retirement, where he says "I've gotten more than I've given." Dean was previously my guest in Episodes 119 and 144 and I'm thrilled that he took time out of his retirement to talk with me about his lessons learned as he looks back on how ThedaCare's Lean journey has evolved, including some things he would consider to be missteps and challenges that they used as a springboard to get even better. I will also be releasing a separate episode where Dean talks about their experiences with Accountable Care Organizations (our topic from #144) and other "big picture" healthcare issues of the day. I'm including a full transcript along with a three-page PDF summary, as I've been doing recently.

Hear Mark read the post (subscribe to the podcast): This is an elaboration on something I originally posted on LinkedIn. I saw somebody touting an approach that...

I've read most of retired General Stanley McChrystal's excellent book Team of Teams: New Rules of Engagement for a Complex World (I start a lot...