Tag: Kaizen

Management Journal Article about Children’s Medical Center Dallas

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I am happy to share, with permission, a new journal article that I co-authored with Jim Adams ("The Synthesizer"), the senior director of laboratory...

More Trust, Less Fear

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As I'm going through revisions of my book, Lean Hospitals, a theme jumps out at me in Chapter 2.... it's all about trust. The first...

Lean, Value & Waste: Better to be Creative than to Cheat...

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I saw this article last week in the USA Today while traveling, with the online headline "Products nipped, tucked to save." That headline makes...

Does Setting a Goal for Number of Kaizens Violate “Kaizen Spirit”?

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In discussions of "kaizen" (the Japanese word that is translated to "continuous improvement" or "change for the better"), I often hear of organizations talk...

Survey: Title & Subtitle for My Second Book on “Kaizen” and...

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Hi - As a reader of my blog, your input and thoughts are important to me. I am currently co-authoring a new book with Joe...

From the LEI Summit: Mike Rother on Toyota’s View on ROI

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I really had a great learning experience at last week's LEI Lean Transformation Summit that was held here in Dallas. The event sold out...

Guest Post: From Ad-Hoc to Systematic Change: A Framework for Kaizen...

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Mark's note: I'm happy to have a new guest blogger, Dr. Wiljeana Glover, from MIT, and a fellow member of the Society for Health...

What Are Barriers to “Kaizen” in Healthcare?

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Regular readers might know that I'm working on a second book project, about "kaizen" (continuous improvement) in healthcare. Sign up to receive more info...

Funny ‘Family Guy’ Clip that Illustrates Disdain for Manufacturing; Plus a...

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Friday, I blogged about a WIRED Magazine piece by Joel Johnson that was pretty disrespectful of manufacturing, in general, as he wrote that "every...

Living in Your Customers’ Shoes – Airport Car Rentals & Lessons...

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This might seem like a random topic, but what the heck, it's a Friday. I arrived in Orlando yesterday for the  Society for Health...

Toyota’s Video Showing How TPS Helps Healthcare; Recent NASA Report Exonerates...

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Toyota has produced a series of videos that show how their innovations, technology and otherwise, have benefitted people outside of automobiles. One video that caught...

Fun Video: “The Committee Song”

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I'm really thankful for an attendee in a training workshop for sharing this video as an example of traditional "non-Lean"  attitudes  and practices that...
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