What’s the One Common Feature on These Suggestion Boxes?
Today's post is a short one, a bit of a visual puzzler and a reader participation post (leave a comment!).
I actually don't recommend suggestion boxes. I teach people how to create visual idea boards, like this picture. I write about this in my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction and the idea originally comes from David Mann's outstanding book Creating a Lean Culture.
But on to the pictures of the suggestion boxes:
What's the one feature of these boxes that might be indicative of a cultural problem? What does the presence of that one feature represent? Why is it there?
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