Tag: Change Management

Embracing and Helping Surgeons Accept Change — Instead of Blaming &...

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Here is an article that caught my eye recently, from HBR: "How One Health System Overcame Resistance to a Surgical Checklist" Seeing the word "resistance" always...

Challenging Outdated Practices: The Conflict Between Evidence and Habit in Lean...

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tl;dr: In this post, Mark explores the tension between traditional habits and current scientific evidence in Lean management practices. He delves into how old...

Effective and Sustainable Lean Transformation Requires Effective Change Leadership

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I was first introduced to the ExperienceChange simulations about ten years ago when I already had more than ten years of experience trying to...

Podcast #335 – Barry O’Reilly on the Need to “Unlearn”

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It's two Barrys in a row on the podcast, as my guest for Episode #335 is Barry O'Reilly and we're talking, in depth, about...

To Get Your Personal or Professional Changes Back on Track, Focus...

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I've published my most recent article on LinkedIn (and you can also read it on Medium.com if you don't have LinkedIn access). The article begins: "What...

When Being Right is the Wrong Strategy for Change

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I'm at the fourth annual KaiNexus User Conference in exciting Austin, Texas. We have customers here from many industries, which corresponds with the growth of KaiNexus and the way we've been pulled into other customers outside of our initial home in healthcare. In this post, I talk about a workshop I did yesterday and a talk I'm giving today.

Podcast #315 – Bob Maurer, Ph.D. on “Mastering Fear,” Motivational Interviewing,...

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Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently qualified to answer such questions and to provide advice that can help us. My guest for Episode #315 is Robert Maurer, Ph.D., author of the outstanding book Mastering Fear. Bob was previously my guest for Episode #153, where we discussed one of his earlier books on Kaizen, One Small Step Can Change Your Life: The Kaizen Way. By the way, earlier this year I noticed that his other book The Spirit of Kaizen was one of the few books by an American author that Toyota was selling at the Toyota Commemorative Museum of Industry and Technology in Nagoya (see photo below). I hope you enjoy today's discussion on Mastering Fear. As the subtitle says, can we "harness emotion to achieve excellence in health, work, and relationships"?

Telling Dentists or Patients What to Do or Evoking Reasons for...

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In this post, I talk about my dental practices "need" to get Lean, my need to floss, and some of the tactics that help others change. You being right doesn't mean mean others will accept your Lean practices or your scolding about flossing nightly.

Upcoming KaiNexus Webinars: A3 Software & Easing the Pain of Change

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We have two free webinars coming up in the next week, hosted by KaiNexus. I hope you can join us. Oh, as a reminder, I'm doing a Measures of Success webinar this Friday, the 22nd. The webinars are: The Lowdown on A3 Software [Demo] How to Ease the Pain of Change

#ChangeChampions: Why a Better Hospital Supply Chain Starts with Better Relationships

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Today, I'd like to share the latest in my series of articles about "Champions of Change," which is based on a discussion I had with Suzi Collins, an experienced Lean healthcare supply chain leader.

Friday Fun: “Bronze Orientation” Video

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I sometimes try to share some light or funny on Fridays to get into the weekend with a laugh. I want to thank @BrianSJ on Twitter for his tweet pointing me to a hilarious video from a British TV show "That Mitchell and Webb Look."

When “Resistance to Change” Is Really Something Very Different

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In some of the major Lean transformation stories (in manufacturing in healthcare) usually include stories about some percentage of managers, doctors, or employees who chose to leave the organization. This is often a badge of honor of sorts. Sometimes, those people get labeled as "concrete heads" (I term I think we shouldn't use, as I've blogged about). Is this really the right way to view things?
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