Tag: Healthcare

“The Waiting Room” Documentary – a Virtual Gemba Visit (of Sorts)...

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PBS has aired a documentary about an Emergency Department in East Oakland, CA.  You can visit the website for the film  and you can also...

Digital Pathology Software Company PathXL on Their Journey to Becoming a...

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Mark's Note: Today's post is a guest post by Nial Toner, who works for PathXL in the UK. I thought this was an interesting...

A Health System CEO, Gary Passama, Blogs About Lean

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It's great to see CEOs blogging and sharing transparently on the web, sharing their views, stories, and opinions. Paul Levy was a real innovator...

Talking about Lean Healthcare in Winnipeg – #SDEC13 – and Visiting...

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Thanks to the organizing sponsor Protegra and other sponsors, including my friends at LeanKit, for having me give a keynote talk about the Software...

If Your Wait Has Been More Than 30 Minutes, Do What?

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A hat tip goes to my friend and fellow author Naida Grunden for sending me this picture. I have seen similar signs in many...

Hospitals Prioritize Spending on Pretty Buildings over Safety?

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Here's an excellent commentary by  Ashish K. Jha, M.D., M.P.H, a professor at the Harvard School of Public Health: "In The Race For 'Fanciest...

Some Mature & Wise High School Students on Preventable Medical Errors

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Near home in San Antonio, I had a chance to volunteer last Friday, speaking for an hour to a group of high school juniors...

SF General Adopts Lean, Faces a Big Test with a “Never...

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They just started a year ago (better late than never?), but San Francisco General Hospital had its Lean efforts highlighted in the San Francisco...

ThedaCare Featured by TIME as a “Real Face of Healthcare Reform”

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It was great to see this TIME story (which I think is only available online), by Rick Wartzman of the Drucker Institute: "The Real...

Upcoming Webinars with Mark Graban, Shingo, and KaiNexus

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Here are a few upcoming free webinars that I am participating in... I hope you are interested and can attend: Mark Graban & Joe Swartz...

Too Many Patients Harmed, Too Few Leaders Committed to Real Change?

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I recently received two emails that are worth sharing, in anonymous form here. One was from somebody I know who just quit a Lean...

Parallels and Learning Between Aircraft Engine MRO and Human Healthcare

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My wife is a leader in a business (not GE) that does aircraft engine "MRO" work - maintenance, repair, and overhaul. I've been able...
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