Last week, I was a guest of NorQuest College to give a talk on Lean management and Lean healthcare as the inaugural participant in their Lean Speaker series (my friend Paul Akers will be there in April). It was a nice opportunity to talk to an audience that included people from healthcare, manufacturing, and service sectors.
I had a chance to venture out into the snow to the CBC radio studios in Edmonton, where I was a guest on their afternoon news program, Radio Active.
Here is a link to that 7-minute interview or use the player below:
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.