Last week, I was a guest of NorQuest College to give a talk on Lean management and Lean healthcare as the inaugural participant in their Lean Speaker series (my friend Paul Akers will be there in April). It was a nice opportunity to talk to an audience that included people from healthcare, manufacturing, and service sectors.
I had a chance to venture out into the snow to the CBC radio studios in Edmonton, where I was a guest on their afternoon news program, Radio Active.
Here is a link to that 7-minute interview or use the player below:
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If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.






