TL;DR: People labeled as “resistant” are often hesitant or ambivalent. Leaders who recognize that difference–and respond with curiosity instead of pressure–are far more effective at enabling change. Words matter, as do our approaches to leading change and influencing others. The…
I don’t share every episode of “My Favorite Mistake” here (but I do hope you’ll subscribe and listen). As a reader of this blog, you might know that John Shook was the first American manager to be hired by Toyota…
Scroll down for info, videos about Lucid Motors, how to subscribe, and more My guest for Episode #410 of the Lean Blog Interviews podcast is Keith Champion, Senior Manager of Operational Excellence at Lucid Motors, a new entrant in the…
In my recent podcast with Ritsuo Shingo, one topic was the history of the acronym “SMED” — it stands for “Single-Minute Exchange of Die,” referring to how long it takes to do a “die change” on a machine like a…
Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #408 of the Lean Blog Interviews podcast is Katie Labedz, the author of the new book How to Improve Absolutely Anything: Continuous Improvement in Your…
Scroll down for video, transcript, how to subscribe, and more My guest for Episode #407 of the Lean Blog Interviews podcast is Joy Mason, a Strategist, Author, Speaker, and Entrepreneur based in Indianapolis. She is President and Senior Business Strategist…
This past year, due to COVID, I wasn’t able to be on-site with a healthcare organization for 359 days. That’s almost a full year, of course. In the past three weeks, I’ve been fortunate to have the chance to visit…
I’d like to thank my friend Skip Steward for inviting me to be a guest on his podcast called “Connecting the Dots.” The podcast is one of their initiatives that’s intended to get the word out (internally and publicly) about…
tl;dr summary: Lean isn’t just efficiency… it’s safety, quality, delivery, cost, and morale. People often misunderstand that — they don’t know or they were taught the wrong things I often have the opportunity to teach a group of experienced healthcare…
Thanks as always to Ryan McCormack for this… there’s always so much good reading, listening, and viewing shared here by him! Healthcare – Creating Value for Patients What have doctors learned about treating Covid-19 in the last year? Plenty. Some…
Scroll down for video, transcript, how to subscribe, and more My guest for Episode #404 is Nate Hurle, a Senior Director of Enterprise Continuous Improvement at Cleveland Clinic. He was previously a guest on Episode 282. He was also recently…
Here is an article I first published on Linked seven years ago this week. This is lightly edited and updated. We’ve all seen it happening around us. We’ve probably all done it. What’s that? Jumping to solutions. I hope the…
