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Reactions from Olivier Larue and 69 others. The post has 4,720 impressions. The most recent comment is from Vicky Day (née Stone), a Continuous Improvement Practitioner passionate about lifelong learning, who says: "Fantastic insights as always Mark - this line is so powerful: 'Instead of telling people to be brave, leaders must help people feel safer.' Lee Houghton Karyn Ross - what Mark's posted resonates strongly with your own work on how leaders are key to building a high-trust culture through their actions."
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From Punishment to Improvement: Transforming Workplace Culture

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Psychological Safety + Problem-Solving = Patient Safety With an image of the book "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation" by Mark Graban.
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Embracing a New Paradigm: Cultivating a Healthcare Culture of Help Instead...

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My Article for Catalysis: Healthcare Excellence Requires Problem-Solving and Psychological Safety

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Lean Interview with Erica Lee Garcia on Navigating Change, Suggestion Programs,...

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Discussing the GE Lean Mindset Event with Jim Womack, Katie Anderson,...

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Some Common Themes From the GE Lean Mindset Event’s Diversity of...

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“Bowling Charts” Are Not State-of-the-Art Management [LinkedIn Live Recording]

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Interview with Keith Ingels on Developing Your People and Making Lean...

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Happy Labor Day! Posts About Creating Better & Safer Workplaces

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Lean Whiskey #41: Should Lean be Forced? Running & Evaluating Experiments...

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A Discussion with Amanda Zimmerman and Dominic Stokes on “Squishy Lean”

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Remembering and Honoring Chris Burnham, a Colleague and Friend

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