Scroll down for how to subscribe, transcript, and more Welcome to this bonus session of the Lean Blog Interviews Podcast, originally recorded as a LinkedIn Live event! In this conversation, I partnered with Rebecca Michalik from AME Australia to discuss…
Yesterday morning, I drove to a local client to facilitate a lunch-and-learn workshop featuring the Deming “Red Bead Game” and “Process Behavior Charts.” Read more about those topics in my book, Measures of Success: React Less, Lead Better, Improve More.…
I’m very happy to be participating in Jared Thatcher‘s “Global Lean Summit” event this September in Indiana. I’ll be there to network and learn, which includes time visiting a Toyota Material Handling factory (an entire day!) I’ll be speaking and…
A while back, I uploaded the entire PDF of my 2018 book, Measures of Success: React Less, Lead Better, Improve More, into the premium version of ChatGPT (updated March 2026). Measures of Success is my 2018 book on metrics, Process…
Process behavior charts offer a way to move beyond emojis, colors, and single data points by showing whether a metric is actually changing or merely fluctuating. This post explores why many common visual scorecards unintentionally drive overreaction — and how…
tl;dr: I recently returned from my first visit to Brazil, where I spoke at a Lean Six Sigma conference, led a workshop on Process Behavior Charts, and visited two organizations applying Lean principles. From churrascarias to Gemba walks, this trip…
My guest for episode #349 is John Dyer, president of his consulting firm, John Dyer & Associates, Inc., and author of the new book, The Façade of Excellence: Defining a New Normal of Leadership, which will be released on October 1,…
It’s always a fun day of learning when I get a chance to teach and facilitate my day-long workshop that will teach you the core concepts from my book Measures of Success. Why take a workshop? Well, you’ll get a…
Why do we have to be skeptical or careful when we see a chart with just four data points? Does such limited data help prove that our consulting work or our Lean Sigma project has made a difference?
I'm excited to share two interesting opportunities to further our learning about Lean. One is a Texas-based event in September and the other is Japan-based, in October.
I'll be teaching my "Better Metrics" workshop (aka "Measures of Success," ala my book) twice in June:
Cambridge Investments - Open for Public Registration (Fairfield, Iowa) -- June 5
Lean Healthcare Transformation Summit (Chicago) -- June 13
After facilitating the Red Bead Experiment in the workshop, one other way I've found to simulate variation is an online simulation that's available, of all places, on the BBC website:
"Can chance make you a killer?"
When surgeons have no better options than complaining about process problems on LinkedIn, are their leaders and organizations really properly supporting them? In this post, we'll explore questions of blame, accountability, and engaging people in process improvement... being of better service to them.
